If you believe that the telehealth services provided through your Hims subscription are no longer justifiable for the recurring cost, or if your initial issue has been resolved, it’s advisable to promptly terminate your Hims subscription to avoid paying for services you no longer require.
Individuals who prioritize their health and wellness and frequently purchase related products should consider opting for a relevant subscription. Such subscriptions often offer discounts and improved services, providing an opportunity to save money and conveniently order items. Hims is one such service, offering not only a subscription but also free shipment for all prescription-based product orders.
To cancel your Hims subscription, you have several options. You can visit the Subscriptions page on their website. If you cannot locate this option, you can either call their customer service number to request cancellation or send them an email at their official email address.
During the cancellation process, you may be required to provide specific details for authentication and confirmation. This article provides all the necessary information to ensure a smooth subscription cancellation.
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How to Cancel My Hims Subscription
There are several methods available to cancel your Hims subscription, and we will discuss each of them below, allowing you to choose the one most convenient for you.
Please note that most methods involve contacting a customer support representative to confirm your identity as the account holder and your subscription details.
In addition to authenticating your identity, you may also need to provide an order ID or shipment number to further verify your account as the subscription holder.
How to Cancel Hims Subscription on Website
To manually cancel your Hims subscription, follow these steps:
- Open a web browser and visit the official Hims website.
- Log in to your account and click on the Menu icon at the top right of the page.
- Select “Account” from the sidebar.
- On the next page, click on the “Subscriptions” option at the top.
- Locate the subscription you wish to cancel among the active subscriptions.
- Click “Manage” for the chosen subscription to access the Subscription details page.
- Click “Get Help” to open a dropdown menu.
- Within the dropdown menu, you’ll find the “cancel subscription” option. Select it and follow the provided instructions to cancel your subscription.
Please note that the cancellation option may not be available for all users on the website. If you cannot locate it, you will need to explore other cancellation methods.
How to Cancel Hims Subscription Over the Phone
To cancel your Hims subscription by phone, contact Hims customer support at 800-368-0038. Customer support is available seven days a week, from 5 a.m. to 8 p.m. PST. During the call, explain your desire to cancel your subscription, along with the reason for your decision. While they may try to persuade you to keep your subscription, stay firm in your decision. You will be asked for specific details related to your Hims subscription, so be prepared to provide them to facilitate the cancellation process.
How to Cancel Hims Subscription Via Email
If you prefer not to make a phone call, you can opt for the email method to cancel your Hims subscription. Compose an email stating your intention to cancel, along with a suitable reason. Include all relevant details about your Hims subscription and provide your contact information. Send this email to their official email address, which is support@forhims.com. Once they process your email, your Hims subscription will be terminated, and you will receive a confirmation email.
How to Cancel Hims Subscription Via Social Media
Hims’ customer experience team can also be reached via their social media platforms if you have any queries about their services or wish to inquire about canceling your subscription. You can contact them on Twitter at @askforhims, on Instagram at @hims, and they also have a Facebook page where you can make your cancellation request.
How to View My Hims Subscriptions
To view your active subscriptions on Hims, follow these steps:
- Open a web browser and visit the official Hims website.
- Log in to your Hims account.
- Click on the Menu icon at the top right of the screen.
- This will display a black sidebar; select “Account” from the list of options.
- On the next page, click on the “Subscriptions” option at the top of the page.
This will display all active subscriptions associated with your Hims account.
Wrapping Up:
We trust that you will be able to easily cancel your Hims subscription on the platform, whether you wish to cancel a single subscription or all of them. The methods provided should guide you through the process. If you encounter any difficulties with the cancellation, please feel free to reach out to us for further assistance.
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